Renters can cancel their BondCover Certificate in some circumstances:
- during the Cooling Off period of 5 business days from issue and 1 business day before occupation
- at any time by giving Snug 2 business days’ notice in writing providing the property manager agrees that you have vacated the property or there is no claim
- or if you lodge a cash bond as an alternative.
Please review the Terms for Cooling Off and Cancellations, and when a refund is available.