Owners or Managers can lodge bond claims online with Snug. We seek the Renters' agreement to the amount of the claim.
If the Renters don't pay, Snug pays the Owner or Manager:
- Claims up to $500 within 2 business days, and
- Claims above $500 to the amount of the bond, within 5 business days.
In some cases Tribunal orders may be required. Renters still have to pay the full amount of the bond claim to Snug after it pays the Owner's claim.