This article explains in general how to forward portal rental enquiry emails.
- Log in to your email hosting provider ie. update the mail server settings, not your desktop
- Find the feature similar to "email auto-forwarding"
- Choose your rental enquiry email account eg. "firstname.lastname@example.org"
- Choose forward to your unique Snug message inbox "XYZ123@snug.com"
Tip: only forward an email or set up a new email address that is primarily used for rental enquiries as all email will be forwarded to this address.
Here are links to leading email hosting providers in Australia:
Benefit to you and your customers:
- A Renter's enquiry will be sent to your inbox, then instantly forwarded to your Snug email address, from which Snug will trigger a response to the Renter with: a) Register for a viewing b) Start your application and c) answers to the top questions.
- It means Renters receive instant helpful replies with buttons to complete the next steps!