In response to COVID-19, Snug has implemented Viewing slots and caps to help property managers organise individual appointments in a sequence or limit numbers
Viewing Slots
eg. 10:00 AM for 20 mins (with 4 slots x 5 min each)
Prospects will receive the exact time in the SMS confirmation and email eg. 10.00 AM, 10.05 AM, 10.10 AM and 10.15 AM etc.
Viewing slots works for BOTH open homes and private appointments.
How does it work?
- Log in to Snug and visit Settings, enable Viewing Slots
- When your team creates a viewing (either open home or private) Viewing Slots will be created at 5 mins each (default time period)
- Viewing Slots will appear in emails to Renters and on the Viewing details/registrants for the property
- Once the Viewing Slots are taken the property will show 'Fully booked'
Viewing Caps
An alternative to slots is Viewing Caps to limit the attendees by number rather than time.
The Viewing Cap will limit for registrations and show times as 'Fully booked'. No Slot time will be communicated.
How does it work?
- Log in to Snug and visit Settings, choose Viewing Caps
- Select the number of rental prospect attendees (excluding the property manager/team)
With open homes published you may have walk ins.