In certain circumstances, references may need to be re-issued, for example when the receiving Property Manager may have left the agency.
To resend an incomplete Rental Reference, follow the steps below.
- Open the application in question
- Scroll down to the address history that is awaiting a reference
- Click resend reference
- (optional) Edit Email: Click here before sending if you wish to change the email address of the recipient
- (optional) Include message: Click here and enter a short message to attach to the rental reference request
- If the online rental reference remains incomplete, you can click Add reference and add the details directly.