Modern internet browsers on your smartphone and computer store a local copy of images, files and other assets used to display a webpage to speed up web browsing. In certain situations, you may not see the most recent changes for a Website because an old, cached version of the files is used instead of using the most recent versions from the Internet. In these situations it's useful to be download the most recent version of the website.
Hard reloading and clearing cache
When trying to get the most recent version, a hard reload and clear cache is required. The following provides details on how to hard reload and clear cache depending on your device and internet browser.
NOTE: it's important to make sure you only have one tab of the site open to ensure you clear the cache.
Chrome
On Windows
- Hold down Ctrl, then click the browser Reload/Refresh button
- Or Hold down Ctrl, then press "F5"
On Mac
- Hold down Command, Shift, then press the "R"
- Or Hold down Shift, then click the browser Reload/Refresh button
Firefox
On Windows
- Hold down Ctrl and Shift, then press "R"
- Or Hold down Ctrl, then press "F5"
On Mac
- Hold down Command, Shift, then press the "R"
- Or Hold down Shift, then click the browser Reload/Refresh button
Safari
On Mac
- Hold down Option and Command, then press "E"
On iOS/iPhone/iPad
- Settings -> Safari -> Advanced -> Website Data and swipe left on the snug.com entry and tap "Delete"
Internet Explorer
- Hold down Control, then press F5
- Or, Hold down Control, then click the browser Reload/Refresh button.