Century 21 eSales feeds properties to Snug automatically. The feed contains: property details (rent, first available dates), images, description, attributes and viewing times.
Activating a feed
Activating Century 21 eSales as your property uploader is a two-step process:
- Agency contacts Century 21 for the agency ID
- Request activation from Snug with the uploader Agency ID
Step 1: Obtain your Agency ID
Send an email to service.desk@century21.com.au requesting your Agency ID for property feed integration with Snug. Please include:
- Your office/agency name
- Request for Agency ID to set up property feed to Snug
Step 2: Request Activation from Snug
Once you have your Agency ID from Century 21, a team admin should submit a request to activate the uploader. Please include:
- Your Agency ID provided by Century 21
- Your Snug Team ID (found in My Team → Settings → Team → Status)
- Request to activate Century 21 eSales as your property uploader
Step 3: Confirmation
Once activation is complete, check My Team → Settings → Team → Property Feed to confirm the integration is active. Publish a property from eSales, ensuring Snug is selected as an uploader to confirm and wait 30 minutes for the property to appear on Snug.
NOTE: Changing the property uploader will result in newly created properties for all subsequent published property updates, even if currently available on Snug. Please make sure to archive existing properties.
FAQs
Q. Why can't I see my property on Snug?
Ensure you've waited at least 30 minutes. Check if the property is live on places where you feed e.g. own website, realestate.com.au or domain.com.au. Log in to Snug and:
- Check the property feed logs in My Team -> Settings -> Team -> Property Feed and confirm the property is receive. If there are any errors, resolve the issue and try again.
- Check the property is not [Archived]. Check the property feed logs.
- If you are still unable to see the property, please submit a request.
Q. How do I migrate to Century 21 eSales if I'm using another uploader currently?
To migrate from another uploader, archive the currently active properties and then publish properties to Snug from Century 21 eSales.
Q. How do I know if the integration is working?
Check the property feed activity log in My Team → Settings → Team -> Property Feed. You should see upload activity and any warnings or errors related to property synchronisation.
Q. How do I update the listing agent on Snug?
Republish the property from Century 21 eSales to refresh the listing agent details on Snug.
Q. How do I disable the eSales integration?
Please submit a request to deactivate the Century 21 eSales integration.
Q. Can I use eSales viewing times with Snug?
Yes, viewing times from eSales will be synchronised to Snug. You can also create and manage additional viewing times directly in Snug if needed.