Property Managers

Onboarding

• Accessing an Apply Anywhere Application
• Using Pods to Organize Your Team in Snug
• Add your Team's Snug Apply Link to your Harcourts Website to enable Book and Apply
• Using SmartDocs and Copilot (Beta)
• Best Practice: Drive Viewing Registrations and Attendance
• Snug Subscription & Billing for Agency Plans

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Getting started

• Activate your Property Tree integration with Snug

Messages

• How to Connect Your Agency Website Enquiries to Snug

Viewings

• How to View Old or Cancelled Property Viewings
• How to view the history of a viewing
• Why aren’t my Ideal Week viewing times showing?

Applications

• Managing Transfer of Shared Tenancy with Snug Tenancy Transfer
• BDM Lead Capture Tool in Snug
• How to Merge Applications in Snug
• South Australia - Rental Application Forms
• Update profile removal to include V2 records and data

Rental References

• How Snug’s Rental Reference System Works and What to Do if a Reference Goes to the Wrong Address
• Redirect a reference request to a different referee
• Rental references online benefit everyone
• Understanding Snug’s Rental Reference Questions

Property Uploads

• Who receives Onlist Details Email Notifications and how to troubleshoot
• Property Feed - Century21 eSales setup

Owners and Managers

• PM - Implement Form 22 - Rental Application - Queensland Rental Reforms
• PM - Relet Filter to separate out Relet and New Managements
• Property Feed - Domain API
• Troubleshooting - Webfeed
• Multi-Office Group Bundle Features
• Searching for submitted applications

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Product Release Notes

• Key Set Import Rules