From an application, a Lease Offer email can be issued, including key details for a conditionally approved applicant to review and accept. For details on how to send a lease offer, please view: Sending a lease offer
The Lease Offer template can be updated to:
- Include your preferred payment information EFT, BPay or DEFT
- Adjust the Lease Offer email template wording
Updating the template
The Lease Offer includes the following default template. If you would like to update this to suit your office needs, please review and send any changes to our Customer Service Team (help@snug.com)
Congratulations message
Your household application has been conditionally approved for the tenancy at <property address>. The following details outline what you need to do to secure your new home! Initial Payment is required to secure the property and take off market.
Initial payment / holding deposit instructions
Please make payment and ensure funds cleared by the due date (please allow 2 business days). Email your receipt to: <assigned team member>
Bond payment instructions
Please make payment and ensure funds cleared by the due date (please allow 2 business days). Email your receipt to: <assigned team member>
Remaining rent payment instructions
Please make payment and ensure funds cleared by the due date (please allow 2 business days). Email your receipt to: <assigned team member>
Lease signing instructions
We look forward to you meeting your Leasing Contact above who will welcome you and walk through your lease agreement. Please email <assigned team member> to confirm a time. NOTE: all lease holders will need to attend the lease signing.
Important information
Please review and make sure you're comfortable with the important information attached below.
Updating payment details
The Lease Offer also displays your preferred EFT, BPAY or DEFT payment details. To activate Lease Offer payment details, please send the Payment Details Authority to our Customer Service Team.
For security reasons, the Payment Details Authority must be signed by an authorised representative of the business (Director, Licencee or Principal).
BPay - your biller code can be included, however unique renter payment ID will need to be entered for each Lease Offer. At this stage the payer id is not auto generated.
EFT - the account must be a Trust Account.