Summary
Messages is your rental enquiry inbox. It consolidates messages from portals, your website and any other source that you wish to point to this inbox.
How it works
- When messages are set up you enquiries will be delivered to the Snug platform.
- Renters will receive an auto-reply with the top questions answered eg. when is it available, can I inspect, is there parking, are pets permitted etc…
- Enquirers will be notified with alerts:
- New properties matching their criteria
- New or updated viewing times
- Unsubscribe link to stop notifications
System settings
- The Snug team will set up your unique message box email eg. 11L481example@mail.snug.com
Tips to get the most from this feature:
- Filter messages (property or manager)
- Search for messages for a particular property or filter by property manager or view all
- Click [Archive] to archive messages that are old or unwanted and clean your inbox
- Click the Email and Phone number shortcut links to start an email or call
- Messages received by Snug can also be forwarded to a mailbox of your choice