Mail forwarding from your Email Hosting provider to your Snug Messages Inbox

This article explains how to set up forwarding from your shared email address dedicated to rental enquiries.

Note: This is not suitable if your shared email address is used for receiving messages other than rental enquiries.

In general, the steps are:

1. Log in to your email hosting provider ie.  update the mail server settings, not your desktop
2. Find the feature similar to "email auto-forwarding"
3. Choose your rental enquiry email account eg. "rentalenquiries@exampleagency.com.au"
4. Choose forward to your unique Snug message inbox "EXAMPLE123@snug.com"

Guides

Select from the following guides based on your email forwarding setup

• Google / Gmail
• Office 365
• Webcentral
• Go Daddy
• Zoho CRM

If you have an IT team that manages your email, you can request that they set configure forwarding on your behalf.

Benefit to you and your customers:

• A Renter's enquiry will be sent to your inbox, then instantly forwarded to your Snug email address, from which Snug will trigger a response to the Renter with: a) Register for a viewing b) Start your application and c) answers to the top questions.
• It means Renters receive instant helpful replies with buttons to complete the next steps!