It's easy to set up forwarding so email sent to your Office 365 account automatically goes to another email account, such as your Snug account.
Benefit to you and your customers:
- A Renter's enquiry will be sent to your inbox, then instantly forwarded to your Snug email address, from which Snug will trigger a response to the Renter with: a) Register for a viewing b) Start your application and c) answers to the top questions.
- It means Renters receive instant helpful replies with buttons to complete the next steps!
Sign in to Office 365 at https://outlook.office.com.
At the top of the page, choose Settings > Mail.
Choose Forwarding. If you don't see this option, it's not available for your account.
You can forward email to one other account.
- Advanced users might also set up Rules in Outlook to handle the mail "Mark as Read" and "Move to Folder"... set up a "Snug Mail" Folder
What else do I need to know?
Try using Inbox rules to set up forwarding. See Use rules in Outlook Web App to automatically forward messages to another account.
For information about how to set up forwarding using Inbox rules in Outlook 2013 and Outlook 2016, see Forward and redirect email automatically.