Is there initial and ongoing training for offices on how to use Snug?
- Yes! Check out our Switch to Snug guide
- Set up, onboarding and training is provided free of charge
- Snug Academy has in app guides, articles, videos, a quiz and chat or call with our team
- Weekly webinar for New Users
- Monthly Product Update webinar for all users
- Plus Snug has live chat and phone support available
What are the key differences between Inspection Booking Software and Snug?
- Snug is comparable with features, easier to use for tenants & the team, built on the latest technology, priced around 40% less than competitor solutions
- Contact Snug for a Product Features List
How to switch over from your current Inspection Booking System?
- Switching is easy and you can move at the pace that suits your team
- Simply create your Snug Account and Apply Link
- Use Snug for Applications and Checking-in attendees at viewings
- Switch to inspection bookings on Snug, check out our Switch to Snug guide
- Learn more here
How and when are referrals sent to connections partners via Snug?
- Snug introduces the Connection Partner brand during the application form consent and flow with a marketing email about the service
- Snug sends the referral when the Applicant is Approved or Marked as Leased
- Snug can send a Book a Call SMS to the applicant to organise a call back
What are the key cool features in Snug to highlight?
- Snug automatically dispatches rental references and employment verification
- Snug groups applicants in to households for easy comparison
- Snug gathers anonymous market feedback from viewing attendees to
- Snug is mobile-friendly everything on your desktop you can do on your phone!
- Contact Snug for a Demo
Does it integrate with PM software, and if so, which and how?
- Snug connects in to a range of Property Uploaders, such as PropertyMe, Property Tree & Console.
How often are upgrades/updates and how are they communicated?
- Snug makes 20-30 product updates weekly
- Snug keeps users informed by email, in-app guides, through the Academy and LinkedIn
- Snug sends a mid-month Product Update and end of month Snug News
Would each office have an Account Manager?
- At this stage, Snug has centralised support email@example.com
- Issues are escalated as required to a technical specialist or manager
- Snug reaches out to Accounts on a regular basis to check-in and for product feedback
How much does Snug cost?
- Snug is priced around 40% less than competitor solutions
- Learn more at https://snug.com/pricing
Can I use Snug with my current Rental Application Form?
- Yes, some clients continue to accept applications from both platforms. However, many clients move exclusively to Snug given the efficiency and experience advantages.
Are any other Agencies using Snug?
- Over 39,000 agents are completing rental references on Snug!
We don’t use any system currently because our office only has 5 show up for inspections, is it still worth installing for our office?
- Yes, power of prospecting, record keeping for viewings as well as better quality applications faster.
What is the marketing journey that a tenant experiences?
- Contact Snug for a Product Features List here to download the Snug workflow.