NOTE: If the listing agency InspectRealEstate email field is used in MyDesktop, the listing agent email address on Rent.com.au will not update automatically and will need to be manually updated by following the steps below.
- Sign in to the Rent.com.au agent administration portal
- Click on Contacts on the dashboard
- Select Edit next to the listing agent’s name
- Add your team's Snug Messages inbox email address (or your shared inbox address that forwards to Snug) in the Email field for the portal
- Press Save at the bottom of the page
- Verify the email address change by clicking the link in the email sent to the prior entered email address